Consumer Reports Online

By Eric L.

Often, when I give customers an overview of Howard County Library System’s resources, people are surprised by all that we offer online. As I show them the brochure, I explain that among the other great databases and online resources, they can access Consumer Reports through hclibrary.org with their library card and pin number. They are normally flabbergasted (maybe a strong adjective).  

To get started, browse by Resource Category on the HCLS Now! Research page of our website. You’ll find Consumer Reports listed under Consumer Ratings & Reviews.

To be sure, this is full access to the Consumer Reports website, just like an individual subscription except for the ability to customize the account (sorry, it’s the library’s account). Researching even the smallest purchase through Consumer Reports is prudent, especially since your only cost is  time. You can even print the wonderful charts they include in the magazine for their product reviews. A couple was delighted when I showed them this feature. After reviewing the charts online, and printing them, they changed their mind concerning the brand X washing machine. Personally, I recently read all about the mattress in a box trend. I learned, opted for one of the “best buys,” and now I’m sleeping better. 

My significant other, a nurse currently working with COVID-19 positive patients in the ICU, decided to take up the automobile dealers on their offers of special savings for medical professionals, along with other incentives. After she did the research on the type of car in which she was interested, she used the Consumer Reports “Build & Buy Car Buying Service.” This feature allows you to build the car by selecting the model color, options, etc. You can even view the current incentives (e.g. cash back, special financing) on the vehicle. There are pricing charts, some local dealer inventory and pricing, and user reviews. (My words really don’t do justice to the interface, graphics, and ease of use).

If you’re willing to provide your email, phone number, and address, you can view more specific inventor and receive “personalized” offers from “True Car” certified dealers you’ve selected. The caveat here is that dealerships may contact you quickly. However, let me highlight that you’ve not gone to the automobile dealership, and I’d contend that’s a good thing! 

Consumer Reports even has an article concerning how to buy a car at home and spend less time at the dealership during the pandemic. There’s no commitment and nothing that would prevent you from contacting other local dealers to see if they’d match these offers. 

Sadly, it’s not possible to peruse the Consumer Reports magazines at the library at this time, but I’d still like everyone to remain an informed consumer. 

Eric is a DIY Instructor and Research Specialist at the Elkridge branch. He enjoys reading, films, music, doing nearly anything outside, and people.

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